Tailor-Made Shared Services That Scale With You

At Woven, we don’t do off-the-shelf outsourcing. 

Our Shared Services are built to fit your processes - not the other way around.

With a combination of highly skilled teams, smart automation, and flexible frameworks, we help organisations reduce operational burden, streamline admin, and elevate service delivery - without compromising quality.

Tailor-Made Shared Services That Scale With You

At Woven, we don’t do off-the-shelf outsourcing. Our Shared Services are built to fit your processes - not the other way around.

With a combination of highly skilled teams, smart automation, and flexible frameworks, we help organisations reduce operational burden, streamline admin, and elevate service delivery - without compromising quality.

20+

Years' Experience

140

Clients Across Multiple Sectors

3

Sites Across The UK

30%

Saved On Your Operating Costs

220

Fantastic Employees

Outsource Smarter With 
Expert-Led, Hands-On Support

Your customers don’t think in channels - they just want answers. tPoint makes it easy to meet them where they are.

We unify voice, email, SMS, live chat, social, mobile, and more - giving your team one clear view and your customers one consistent experience.

With built-in resilience, cloud hosting, and seamless integrations, every conversation feels connected, regardless of the platform.

Rethinking Shared Services with Woven

Shared services should do more than just support your back office — they should elevate how your business operates. 

At Woven, we build custom, hands-on solutions that bring together expert people and clever tech to deliver real value across HR, finance, IT, and more. 

Whether it’s streamlining admin, handling claims, or managing projects, our teams act as a true extension of yours.
 
We don’t just fill gaps — we create efficiency, drive consistency, and help you deliver better outcomes at scale. This is shared services, reimagined.

Why Leading Businesses 
Choose Woven

Woven combines deep operational experience with modern automation to deliver truly agile shared services. Our solutions are never one size fits all. 

We tailor every element of our delivery - from service hours and workflows to systems access and reporting - to reflect your business realities. 

Our teams bring sector-specific knowledge, cross functional expertise, and a genuine commitment to service.

 And we don’t just deploy automation for the sake of it; we use it where it matters - freeing up humans to do what they do best while machines handle the repetitive tasks at scale.

 The result? Quality, consistency, and control, delivered at speed.

Transforming Admin 
Into Opportunity

Admin shouldn’t be a bottleneck - it should be a business enabler. 

Woven’s shared services model is built to transform back-office tasks into streamlined, insight-driven functions.

Whether we’re processing orders, managing inboxes, or handling workflows, our teams act with the same care and attention as your own.

Everything is measured, reported, and continuously improved, so you stay in control of quality while we handle the volume. 

We give you visibility of every customer and internal interaction, with seamless data sharing and live dashboards when needed. It’s the reliability you expect - with the scalability you didn’t know was possible.

Let’s Build a Solution Around You

No two businesses are the same - and neither are our shared service solutions. 

At Woven, we start with a conversation, not a contract. Once we understand your business, your systems, and your goals, we build a solution that fits - whether it’s a single admin task or an entire function. 

As your business evolves, so do we.

 We scale up when you need extra hands, and we adapt processes in real-time when your priorities shift.

 With Woven, shared services become a strength - not a compromise.

Contact Us