Discover how businesses across multiple sectors trust Woven to deliver exceptional customer experiences, smart cost savings, and seamless outsourcing solutions. From 24/7 support coverage to overflow call handling and complete customer service outsourcing, our clients consistently highlight our reliability, flexibility, and professional approach.
Real stories from clients who rely on Woven to deliver seamless service, smart savings, and standout customer care.
''Woven have been our call centre provider for several years and we’ve always found them to be open and efficient. Our account managers are flexible in their approach to our account and extremely responsive to any changes we wish to make or to provide us with suggestions to reduce costs. I wouldn’t hesitate to recommend them to others as they’re professional, approachable and provide excellent customer service.''
We Are Woven have provided a professional, knowledgeable, and friendly service from day one of working together. The team are always available to deal with any queries we have and offer regular ‘check ins’, ensuring the relationship and service provided is managed to the highest standard. We Are Woven have always shown flexibility around our business and requirements, finding the best solutions for any adjustments we have requested and providing regular updates as they go. We Are Woven came highly recommended to us and we also would recommend them to any other businesses looking, without any hesitation.''
''Having worked in partnership with Woven for several years they continue to provide a reliable and consistent support service to our UK Customer Care Team. Always professional and flexible to our changing needs and always with a focus on quality and performance. They provide a 24 x 7 x 365 cover that allows our internal team to focus on other tasks and minimises our costs for contact centre activities. They provide visibility of information and ongoing management support and are seen as an extension to our own team working as One Team which is a core value of our global business.''
''Having worked with Woven previously, I knew how agile they were and that our requirements would be executed well. Bespoke scripting along with a dynamic team who guide you through the process made the outsourcing journey effortless. Woven has given us flexibility , ensuring our internal teams focus on core aspects of our business.''
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